Investor FAQs
These frequently asked questions are aimed to provide you with a snapshot of Tesco PLC and answers to some shareholder queries
Q. When is the next Annual General Meeting?
A. Please refer to the Financial Calendar section of this website.
Q. When is your next set of results being announced?
A. Please refer to the Financial Calendar section of this website.
Q. How can I get copies of the Annual and Interim reports?
A. All recent reports are available on this website, using the 'Annual Reports' link on the left hand navigation. You can also get copies of the reports by contacting the Investor Relations depertment via investor.relations@uk.tesco.com by telephoning on 01992 646484, or by writing to Investor Relations, Tesco plc, Tesco House, Delamare Road, Cheshunt, Herts EN8 9SL.
Q. How often does Tesco pay dividends?
A. Tesco currently pays dividends twice a year.
Q. What do I do if I move house?
A. You will need to notify Equiniti of your new address. You can do this by telephoning 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA, or by signing onto www.shareview.co.uk. You will need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates. For further share information please go to the Buying & selling section of the site.
Q. What do I do if I change my name?
A. You will need to notify Equiniti of your new name. You can do this by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing,West Sussex, BN99 6DA or signing onto www.shareview.co.uk . You will need to enclose evidence of your name change, such as a photocopy of your marriage certificate, or a certified copy of your change of name deed. You will also need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates. For further share information please go to the Buying & selling section of the site.
Q. My Tesco share certificate has been lost/stolen. What should I do?
A. You should report the loss of your share certificate immediately to Equiniti by phoning on 0870 600 3976 within the UK or in writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing,West Sussex, BN99 6DA. Equiniti will arrange to issue a replacement share certificate. For further information please go to the Buying & selling section of the site.
Q. Are shareholder communications available in alternative format, like large print or braille?
A. Yes, please contact Equiniti, who will arrange to send you Tesco communications in your preferred format. You can do this by telephoning 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing,West Sussex, BN99 6DA or by signing onto www.shareview.co.uk. You will need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates.
Q. How can I check my shareholding details online?
A. Simply log onto www.shareview.co.uk, and follow the instructions to set up a portfolio. Its simple, free and easy. If you have holdings in other companies you will also be able to view these details online.
Q. Can I elect to receive shareholder communications electronically via e-mail?
A. Yes you can simply log onto www.shareview.co.uk, and follow the instructions to set up a portfolio. Its simple, free and easy. If you have holdings in other companies you will also be able to view these details online. You will then be able to elect to receive communications via e-mail.
Q. Can I elect to reinvest my cash dividends in Tesco ordinary shares?
A. Yes. You will need to complete an application form and send it to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA . Alternatively you can join by calling Equiniti on 0870 600 3976.
Q. I haven't received my last dividend cheque who do I need to contact?
A. You will need to let Equiniti know. They will be able to place a stop against your missing dividend cheque, and will arrange to issue a replacement. You can do this by telephoning 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA, or by signing onto www.shareview.co.uk. You will need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates.
Q. Can I have my Tesco dividends paid directly into my bank or building society account?
A. Yes you can. You will need to request a BACS dividend mandate form from Equiniti. You can do this by telephoning 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA, or by signing onto www.shareview.co.uk. You will need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates.
Q. Will I still receive notification of dividend payments if they are paid direct into my bank or building society account?
A. Yes, a dividend tax voucher will be sent to your registered address when the interim dividend is paid. This tax voucher covers the whole tax year.
Q. I have found an out of date dividend cheque what can I do?
A. You will need to contact Equiniti, who will arrange to issue a replacement. You can do this by telephoning 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA, or by signing onto www.shareview.co.uk/. You will need to quote your eight-digit shareholder account number, which can be found at the top of your share certificates.
Q. When is the next Tesco dividend payable?
A. A. Please refer to the Financial Calendar section of this website.
Q. How long should I keep my tax vouchers?
A. You should keep your tax vouchers for six years.
Q. How can I obtain replacement tax vouchers?
A. If your tax vouchers have been lost or stolen, you can obtain replacements by contacting Equiniti on 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA.
Q. How can I find out how many Tesco shares I hold?
A. Simply ring Equiniti on 0870 600 3976 within the UK, or log on to www.shareview.co.uk. Alternatively you can request details of your shareholding by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will need to quote your eight-digit shareholder reference number, which can be found at the top of your share certificates.
Q. How can I transfer my Tesco shares?
A. If you wish to transfer your shares to your spouse you will need to complete a Gift Transfer Form. You can obtain a Gift Transfer Form by telephoning Equiniti on 0870 600 3976 within the UK, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA, or by signing onto www.shareview.co.uk.
Q. How can I sell my Tesco shares?
A. You can sell your shares through your bank or a stockbroker of your choice. Alternatively, you can sell your shares online at www.shareview.co.uk/dealing or by telephoning 0870 850 0852 within the UK.
Q. Can I donate some or all of my Tesco shares to charity?
A. Yes you can Sharegift is a registered charity that enables people to donate their shares to the charity of their choice. For further information you can contact Sharegift by telephoning 020 7337 0501 within the UK, by logging on to their website www.sharegift.org.uk, or by writing to Sharegift at The Orr Mackintosh Foundation.
Q. Will you be having card polling this year like you have in the past?
A. We will be using electronic voting this year as it is more efficient and fairer. We haven't actually used poll cards for a few years now.
Q. Why are you using electronic voting at the AGM?
A. This is now best practice and means that each vote represents the number of shares held.
Q. How will I know if the electronic polling works or not?
A. When you give your voting instructions on the handset, you will see a message confirming that your vote for or against the resolution has been received. The voting process is managed by Equiniti who ensure transparency and auditability.
